Begin with
The item.
Name the goods plainly. If known, add packaging, quantity, dimensions and weight. Sharing those facts does not mean the cargo has been accepted.
Names, places and requested timing give Castell something concrete to review. They do not establish acceptance, availability, price or a delivery commitment.
Begin with
Name the goods plainly. If known, add packaging, quantity, dimensions and weight. Sharing those facts does not mean the cargo has been accepted.
Then locate
Give the requested pickup and delivery locations, plus site contacts if available. Do not direct freight to the listed Austin address without instructions from Castell.
Frame
Say whether the date or window is fixed, flexible or still unknown. A requested time remains a request until Castell responds.
Leave
Include your name, email and, if useful, a phone number. Service type, cargo acceptance, equipment, availability, timing, price and instructions remain unconfirmed until the company replies.
“Cargo Express” is reproduced as a supplied business subject. It does not state same-day, overnight, expedited or guaranteed delivery, or any response or transit time.
Use the contact page to describe the cargo and ask what may be possible.
Frame a cargo question